Account Hold Request

We understand that life can get busy, and you may need to put your training program on hold temporarily. To request an account hold, please review the following guidelines:

Hold Duration:

• You may put your account on hold for a maximum of 30 days.
• A hold request must be submitted at least 14 days before the start date of the hold period.

Billing During Hold:

• Your account will not be billed during the hold period.
• Regular billing will resume automatically after the hold period ends.

Hold Limitations:

• You may request a maximum of one hold per calendar year.

Submitting a Hold Request:

• To request an account hold, please fill out the form below.
• Include the start and end dates for your hold period. [ie: 06/10/2024 to 06/25/2024]
• Once your request is processed, you will receive a confirmation email.